TicketGuidelines/NewTicketSummary

Guidelines for creating a new ticket

When creating a new defect ticket make sure you're addressing the following instructions:

  • You have a relevant summary field completed
  • You have a relevant description form completed (e.g. clear steps to reproduce, OS/architecture you're using, no single line! etc)
  • You selected which version of OpenSAF you are using
  • Assign to *only* if you know what you're doing (e.g. assigning a ticket to yourself or a peer)
  • Select the component you're having issue with, in doubt leave the default
  • Leave the milestone field empty if in doubt (e.g. you know you're not gonna be working on this ticket)

When creating a new enhancement ticket make sure you're addressing the following instructions:

  • You have a relevant summary field completed
  • You have a relevant description form completed (e.g. new feature you would like, cleanups to be done etc)
  • Select the version after which you would like to see the feature integrated
  • Assign to *only* if you know what you're doing (e.g. assigning a ticket to yourself or a peer)
  • Select the affected component, if in doubt leave deafault
  • Leave the milestone field empty
Last modified by jfournier, 01/26/11 08:11:01 (16 months ago)